Satisfaction Guarantee

Satisfaction Guarantee


Don’t worry, Be Happy !

Volluma Thickens Thinning Hair in 5 Minutes, Guaranteed or Money Back.
No Special Skill(s) are Required; Just Follow 3 Simple Steps and If You Don’t Think Your Hair Immediately Looks Thicker & Healthier, You Don’t Pay a Cent for the Product – No Return Necessary.


Got the Wrong Colour? – No Worries, Just Exchange it !

If the colour ordered isn’t quite right for you – no worries! Just return it to us within 30 days of your order and we’ll send you the colour you want for only the cost of  delivery.
– Sorry, no exchanges on clearance or travel size products.

“It was such a pleasure to speak with you over the telephone. Thank you for assisting me with exchanging a color. One never knows until we try!”
Carole from The Great Smoky Mountains

It’s Just Not for You? – Simply Call or Return it !

If Volluma just isn’t for you, we will gladly refund you for regularly priced, full size products. One refund per household, no refunds on clearance or travel size products. Just call us or return items within 30 days of your order for a full refund of the product purchase price less shipping charges.

“Thank you so much for refunding the purchase price of the Volluma Kit. I cannot tell you how shocked I am that you actually refunded the money. I have never had that happen before and I thank you so much for doing that for me. I can’t tell you how disappointed I am that it didn’t work out for me. Warm regards,”
Diane – Richmond VA

Return Procedure

To quickly process your Exchange or Refund, please follow our return procedure.

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Women's Styling Guide

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"Great Tips for people with thinning hair!"
~ Sally La, award winning stylist

"I read the styling guide. I should agree that it contains useful tips."
~ Val

"I did receive the styling guide and found many useful tips."
~ Shelley

"The guide is most informative - several good tips of which I was unaware. Much appreciated."
~ Jailyn